At Meraki Creative Design, the security of your personal information is very important to us.
Data collected from our website:
Meraki Creative Design only collect anonymous information when you browse our website.
We use technologies like cookies (small files stored by your browser) to anonymously identify your computer or device.
We use this information to analyse data about web page traffic. This helps us make website improvements and allow us to update our marketing strategies in line with the interests of our target audience.
We do not collect personally identifiable information about you such as your name, postal address, phone number or email address when you browse our website.
Data collected from online enquiries and direct contact:
We will only collect personally identifiable information such as your name, postal address, phone number, email address or design related information when this is provided by you directly.
This could be by contacting us via the contact page on our website, through social media, an email or telephone enquiry.
What we do with the information we gather:
We require this information to complete and deliver your design order.
We will keep physical samples of your designs on file for photographing, portfolio presentation and marketing purposes. This includes using them on social media as well as our website.
There will be nothing with your address or contact details shown on these sites, presented in our portfolio or on social media unless your prior permission has been granted.
We will not sell or lease your personal information to third parties.
Sharing your personal data:
On occasion, we may have to share your personal data with third parties for the purpose of outsourcing elements of our service, this may include:
- Third parties who are used to produce some of our finished products, eg. printing companies.
- Courier companies we use to deliver our products.
- We only allow such third parties to process your personal data for these specified purposes and in accordance with our instructions.
How long we will keep the information we gather:
We will retain your information for the duration that we provide you with our services.
All emails will be deleted within 12 months of completion of the final job except for those allowing Meraki Creative Design permission for use of the artwork.
In line with tax regulations, Invoices will be kept for 7 years and will retain name/s only.
Controlling your personal information:
You can request any of the personal information which we hold about you under the Data Protection Act 1998.
If you wish to do so or believe that any information we are holding on you is incorrect, please email us at firstname.lastname@example.org to allow us to amend your information.
Third party links:
This policy is effective from 1st August 2019.